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FAQ

CAN I COLOR THIS HAIR? 
  • Our hair is 100% virgin human hair that has not been processed in any way. You can color or bleach our hair any preference you like. 
HOW MANY BUNDLES ARE RECOMMENDED?
  • The amount of bundles you need is ultimately up to your preference. However, this is what we recommend:
  • 16-24 inches: 3 Bundles
  • 26-30 inches: 4 Bundles
  • 32-50 inches: 5 Bundles for maximum fullness
  • If you're going to do a long ponytail, we recommend using 3-4 bundles for fullness.
HOW LONG WILL MY HAIR LAST?
  • With proper care and maintenance our hair is guaranteed to last through multiple installments. Our customers generally use their hair for 6-12 months.
  • We also recommend co-washing hair regularly and co-washing before getting this hair installed.
WHEN WILL MY ORDER SHIP?
  • Once your order is placed, please allow 3 business days for it to process. Once it has processed, please allow an ADDITIONAL 3-5 business days for it to be delivered. You will receive a shipping confirmation via email once it has shipped.
DO YOU OFFER REFUNDS?
  • No, we DO NOT offer refunds on any orders. It is imperative to double check your order before checking out. All orders are FINAL SALE. Learn more here.
DAILY HAIR MAINTENANCE
  • Wash the hair once per week gently with a moisturizing sulfate free shampoo in a downward motion with your palms, do not scrub or bunch the hair together.
  • Deep condition throughout the hair & rinse with cold water.
  • Air dry the hair if possible to keep natural texture. If blow dryer is needed please dry on cool setting.
  • Braid curly and/or deep wavy textures or use flexi-rods before bed.
  • Use a leave in conditioner/water mix or curling cream to help keep your curls/waves moisturized.
  • Using a weave brush comb through the hair in the mornings & in the evening.
  • Apply a light amount of hair oil.
  • Wrap your hair nightly with a silk scarf or bonnet (doing this helps lock in moisture and eliminates unnecessary shedding/tangling).